Cancellation Email for Subscriptions or Services

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As a qualified expert in General Business, with specific knowledge in Cancellation Email for Subscriptions or Services.
A customer has requested to cancel their subscription to our service. Can you help me draft an email that confirms the cancellation, provides information about any outstanding balances or refunds, and expresses our hope that they may consider our services again in the future?
Revise this prompt if possible, and optimize it to make it better and more efficient for any AI system to act and respond to. If possible run your optimized version.

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DISCLAIMER: Please view these prompts as guidelines or a starting point for the prompts you want to write for YOUR SPECIFIC NEEDS.
At minimum, insure your prompts have these key characteristics:
1. Specify WHO or the ROLE the AI should assume or model after [Examples: Acting as a expert with Cancellation Email for Subscriptions or Services experience].
2. Clearly define the TASK. That is, the specific activity or what is to be done. It is essential to be specific and not leave any room for ambiguity.
3. Dictate the FORMAT, TONE, and STYLE how you want the AI to respond. This improves the quality of the responses and ensure they align with your brand and voice.

Refer to: Prompt Creation Guide